BLANKS FAQ. 

What are the order minimums for blanks? 

We do not have any minimums. 

Can I order Samples? 

Clients may order samples. We accept purchases for personal use or for sampling via our Sample Store.  

How Can I purchase Blanks Whole Sale? 

Please complete the registration form with essential information on your brand/company to aid our approval process. We review social media accounts and websites to determine if you are a startup or established company for us to provide you with the best service crafted to your needs. 

For the order form, please fill in the QTYS section, highlighted in red. Please complete the Order Sheet and Registration Form to the best of your knowledge, and email it back to us.

Can you Alter the Blanks or Manufacture my own designs? 

We offer a range of garments as per our product overview. However we do not alter our blanks or create new garments. We plan to slowly add new styles and colour ways to our catalogue overtime.

PRINTING/EMBROIDERY FAQ. 

What are the printing minimums? 

We do not have any minimums. Print products available in QTYS as low as 1x. For Screen printing a MOQ of 10 is required. 

Can I provide my own garments? 

Yes. 

Can I edit my artwork after submission? 

We do not allow edits to the artwork once submitted. 

 

Can I cancel my order? 

We do not allow cancellation once the proof has been approved.  Our process is automated. Once the payment is received and the mockups are approved we commence printing. We immediately begin working on your samples from setting up the artwork to preparing your blanks for printing. 

Can you customise or edit my designs? 

Yes, we offer a graphic design service. 

Can I get a digital proof before printing? 

Yes, we send digital proofs before printing. Please check the proof carefully. Review and confirm that your order and proof is correct (artwork, spelling, quantity, stock, size etc). 

What are the limitations with colours? 

We are unable to print 3M. Metallic gold or silver. Or any colour with shine. 

What is the turnaround time? 

We take our clients deadlines seriously. We offer immediate processing time. Once set up is finished, your order should be completed within our average production time of 5-10  business days.

How to maintain the longevity of the printed garments? 

Turn garment inside out, washing on cold temperature setting. 

Use mild detergent. Stay away from harsh chemicals. 

Hang garment to dry in the shade. 

What is the maximum size of a print? 

30 width x 30 length (cm). We have outlined this as our maximum print size so it enables us to print across all sizes of garments. 

ARTWORK REQUIREMENTS. 

Format: PDF or PNG. VECTOR. 

Design: Artwork must be transparent and dimensions must be sized to print. 

PLEASE NOTE:

- Please ensure that the images are in great quality. 

- Please provide artwork with no background 

- Mock up for placement of the graphic (We can assist in creating one for you) 

PRINT SIZE 

We work with large A3 + sized silk screens. Our maximum screen print size depends on your artwork, but generally tends to sit around 30cm width x 30 cm height. We are unable to print over any garment seams.